FAQ
How can I check the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as it is shipped, you’ll get a tracking number that you can use on our website to follow your package.
If you need help, contact us anytime at info@tryvelmar.com.
How long does shipping take?
Please allow at least 24 hours for your order to be processed and shipped. Delivery usually takes 6 to 10 business days.
We always do our best to get your order to you as quickly as possible.
How can I change my shipping address?
You have up to 24 hours after placing your order to update your address or any other details.
Please contact us at info@tryvelmar.com as soon as possible with the updated information.
Why isn’t my tracking number updated yet?
Tracking updates may take 24 to 48 hours after your order has been shipped.
If your tracking hasn’t been updated after this time, don’t hesitate to reach out to us for assistance.